YVS Counselling Centre
Hoshiarpur, Punjab Mon-Sat: 10:00AM – 07:00PM

Terms & Conditions

YVS COUNSELLING CENTRE.COM | Hoshiarpur, Punjab

Effective Date: December 3, 2025

1. Acceptance of Terms

This website is being managed by Mrs. Harleen Kaur Seth.
By accessing or using the website yvscounselling.com and the services of YVS COUNSELLING CENTRE.COM, you agree to be bound by these Terms & Conditions. If you do not agree, you should not use this website or our counselling services.

These Terms apply to all users, including clients, visitors, and any person accessing the site for information or booking appointments.

2. Services and Eligibility

YVS COUNSELLING CENTRE.COM provides online and offline counselling sessions for mental health and wellness. Services are intended for individuals who are 18 years and above. Minors may access services only with explicit consent from a parent or legal guardian.

Counselling is a supportive, therapeutic service and is not a substitute for emergency psychiatric or medical care. In crisis situations, users must contact local emergency services or helplines immediately.

3. Payment Terms

All session fees are payable in advance through our designated payment gateway (PhonePe and other integrated partners). Appointment confirmation is subject to receipt of successful payment.

You agree to provide accurate contact details and authorize us and our payment partners to process transactions as per the information submitted on the website.

No Refund Policy: Once a payment is successfully completed for a counselling session, it is strictly non-refundable, except as mentioned in our Refund & Cancellation Policy.

4. Use of Website

You agree to use this website only for lawful purposes and not to engage in any activity that may damage, disrupt, or impair the website or interfere with other users’ access.

Unauthorized attempts to access, alter, or modify any part of the website, server, or data may lead to suspension of services and appropriate legal action.

5. Confidentiality and Privacy

All counselling sessions are treated with strict confidentiality, except where disclosure is required by law or in situations involving risk of harm to self or others. Use of your personal data is governed by our Privacy Policy.

By using our services, you confirm that you have read and understood our Privacy Policy and consent to the collection and use of your data as described there.

6. Limitation of Liability

YVS COUNSELLING CENTRE.COM and its counsellors will make reasonable efforts to provide professional support. However, outcomes of counselling may vary for each individual and cannot be guaranteed.

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from use of our website or services.

7. Governing Law and Dispute Resolution

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hoshiarpur, Punjab.

We encourage clients to first contact us to resolve any concerns amicably before initiating any legal proceedings.

8. Contact and Grievances

For any questions, feedback, or grievances regarding these Terms & Conditions, please contact: